Solutions to common errors:
"Incorrect PTYPE. Contact the library" -- this means that you are not using the right library website for your location.
If your location in your library account is for a regional hospital and you are using the Main Campus site, or vice-versa, you will get this error.
"Bad ID or Password": you can reset your library password here.
Your password must be at least 8 characters and have 1 letter, 1 number, no special characters.
Internet Explorer is no longer supported by Microsoft. Many applications will not work properly.
Please try using another browser.
Chrome is the official browser for Cleveland Clinic. If you are using a Cleveland Clinic-owned device and need Chrome installed, call 4HELP (216-444-4357) or submit a ticket through MyServiceNow.
How to change your default browser.