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Password Resets

Reset Library Account Password

  • Go to the library login page
  • Click on "Forgot Your Password/PIN?"
  • Enter your last name and employee id in the two fields.
  • You will get a password-reset email to all email addresses on your library account.
  • If you are off-campus and can't get to your Cleveland Clinic email, call the Library to reset your password at 216-444-5697.

Reset ILLiad password

  • Go to ILLiad
  • Click "Forgot your Password".
  • Enter your user name
  • You will get an email with information on how to reset your password.
  • If you are off-campus and can't get to your Cleveland Clinic email, call the Library to reset your password at 216-444-5697.